Shipping Service
28 articles
How do I track the shipping status of the parcel?
Does the overseas warehouse receive parcels during the weekends and local public holidays?
Will the warehouse refuse to ship any parcel?
How long does it take for the warehouse to "check in" a parcel?
My parcel status has been "Signed" or "Delivered", why hasn't it been checked in?
How long can the parcel be stored in the overseas warehouse?
Can I return the parcel to the overseas retailer via Buy&Ship?
Is there any weight or size limitation on consolidation?
How do I arrange for delivery to me?
How do I create a shipment order?
How to calculate the delivery fee?
How do I pay the delivery fee?
Can I combine parcels from different member accounts into a bulk shipment?
How do I use the Buy&Ship credits?
How to restart the payment process of the delivery fee if the payment has failed?
Can I change the delivery address?
What if no information can be found for the tracking number of the shipment?
What is a fuel surcharge?